Citizen service & online services
As a citizen-friendly local authority, we see ourselves as a reliable partner for the people of our city. Our aim is to deal with your concerns quickly, transparently and unbureaucratically. We attach great importance to personalised advice, open communication and respectful interaction. With modern digital services and clear processes, we want to make things easier for you and save you time. Together with you, we are shaping a vibrant, forward-looking municipality - service-orientated, competent and close to people.








